Phase 3 is complete and we're rebooting everything back to healthy state. Might be a couple of minutes after 8:30 before everything is back to normal...
Posted Jul 08, 2023 - 20:29 EDT
Update
Phase two is done with the expected ~15 minutes of downtime. Proceeding with the third and final phase, should wrap up right about 8:30pm ET as planned.
Posted Jul 08, 2023 - 20:05 EDT
Update
Phase 1 is complete with only a couple of minutes of downtime. Starting phase 2, which will likely result in ~15 minutes of downtime. Stay tuned!
Posted Jul 08, 2023 - 19:41 EDT
Update
Good evening everyone,
As planned, we're about to perform several database and infrastructure tests that simulate region-wide failures in our hosting provider, AWS. The application will be unavailable (or intermittently available) as we walk through various playbooks and scenarios. Please consider taking a break from your work until you get the all clear from us in 45-90 minutes. Thank you for your understanding!
Posted Jul 08, 2023 - 19:06 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 08, 2023 - 19:00 EDT
Scheduled
We will be performing updates on our underlying database and compute infrastructure to add (and test) multi-region failover capability to improve performance and availability of our application and services. During this time, you will not be able to log in or use our web and mobile applications. We apologize for any inconvenience!
Posted Jul 06, 2023 - 14:29 EDT
This scheduled maintenance affected: JumpRope Authentication, JumpRope Application (front-end), JumpRope Services & Database, and Reporting Service.